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PRIVACY POLICY

We welcome you to HOTEL-RESTAURANTE EL DONCEL, inviting you to learn about this Privacy Policy in order to inform you of the methods of processing your personal data and your rights.

HOTEL-RESTAURANTE EL DONCEL attaches great importance to respecting private life and takes all necessary measures to guarantee the confidentiality and security of Users’ personal data.

ADDITIONAL INFORMATION ON DATA PROTECTION (RGPD / LOPD-GDD))

Legal regulations to which the web is hosted: HOTEL-RESTAURANTE EL DONCEL has adapted this web to the requirements of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPD-gdd ). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data ( RGPD), as well as with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE).

1. RESPONSIBLE FOR THE TREATMENT:
1.1 WHO IS RESPONSIBLE FOR THE TREATMENT?

HOTEL-RESTAURANTE EL DONCEL
Identity of the Responsible: HOSTAL EL DONCEL, S.L.
Tax identification number: B-19118603
Postal address: Paseo Alameda, n ° 3, 19250, Sigüenza, (Guadalajara)
Email address: eldoncel@eldoncel.com

For the purposes of the provisions of the RGPD and the LOPD-gdd, the submission or sending by the User of personal data (data relating to identified or identifiable persons) through the web and the subsequent treatment by us, will be considered as data processing activity. The personal data that are treated in HOTEL-RESTAURANTE EL DONCEL come from the different forms on the web. (reservation form in the Restaurant and reservation form in the Hotel).

HOTEL-RESTAURANTE EL DONCEL guarantees the User that it implemented the appropriate technical and organizational security measures for the processing of said data, in order to ensure the privacy of the information.

2. PURPOSE OF THE TREATMENT AND LEGITIMATION
2.1 FOR WHAT PURPOSE WILL WE TREAT YOUR DATA?

At HOTEL-RESTAURANTE EL DONCEL we treat the data collected through the different forms on the web in order to:
-Management of reservations by clients to contract the services provided by the Responsible for Treatment (Hotel, Restaurant).

The data provided will be located on the servers managed by 1 & 1 INTERNET ESPAÑA, S.L.U., a provider of hosting services for HOTEL-RESTAURANTE EL DONCEL, which will be considered the data controller. The servers are located in European territory and the company that manages them offers sufficient guarantees to apply the security measures required by the data protection regulations for the processing of personal data.

The interested party will be solely responsible for filling in the forms with false, inaccurate, incomplete or outdated information, exonerating HOTEL-RESTAURANTE EL DONCEL from any responsibility in this regard. Users guarantee and respond, in any case, for the accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated.

2.2 WHAT IS THE LEGITIMATE BASIS FOR THE PROCESSING OF YOUR DATA?

The legal basis for the processing of your data is consent.

The processing of your data is based on your express consent, which you grant by providing the data requested through the forms on the web and checking the acceptance box of this privacy policy.

2.3 WILL IT BE NECESSARY FOR YOU TO PROVIDE US WITH ALL YOUR DATA? WHAT WILL HAPPEN IF YOU DO NOT FACILITATE US?

Yes, it will be necessary for you to provide us with all the personal data requested. In the event that you do not provide us with the requested information, we will not be able to properly attend your request.

2.4 WILL WE MAKE AUTOMATED INDIVIDUALIZED DECISIONS AND / OR PROFILE DRAWING, THAT PRODUCE LEGAL EFFECTS OR SIGNIFICANTLY AFFECT YOU IN A SIMILAR WAY?

No. Under no circumstances will the data provided be used for automated decision-making or profiling.

2.5 FOR HOW LONG WILL WE PROCESS YOUR DATA?

The personal data provided will be kept, at least, for the time necessary to fulfill the purposes for which they were collected and to determine the possible responsibilities that may arise from said purpose and from the processing of the data, in accordance with the retention periods. prescribed by law or specific regulations that may be applicable and, in any case, as long as its deletion is not requested by the User.

3. RECIPIENTS OF ASSIGNMENTS:
3.1 WILL WE TRANSFER YOUR DATA TO OTHER COMPANIES?

HOTEL-RESTAURANTE EL DONCEL will not transfer your data to any third party, except in the cases provided by law.

The User is informed that, for the correct provision of services (see, web hosting, support, email marketing, etc.), different service providers contracted by HOTEL-RESTAURANTE EL DONCEL (those in charge of the treatment) may have access to the information personnel necessary to perform their functions.

These services provided by third parties are necessary for the development of the activity of HOTEL-RESTAURANTE EL DONCEL and, at all times, the treatment of the data they carry out will be governed by a contract that binds the person in charge with respect to HOTEL-RESTAURANTE EL DONCEL. In no case will they use the information for other purposes and they will treat it in accordance with the guidelines stipulated by HOTEL-RESTAURANTE EL DONCEL and current regulations on data protection.

HOTEL-RESTAURANTE EL DONCEL, in its commitment to the privacy and protection of User data, will only choose service providers that offer sufficient guarantees to apply appropriate technical and organizational measures, so that the treatment is in accordance with the applicable legislation on data protection and guarantee the protection of the User’s rights.

4. RECIPIENTS OF INTERNATIONAL TRANSFERS:
4.1 WILL YOUR PERSONAL DATA BE TRANSFERRED TO THIRD COUNTRIES OR INTERNATIONAL ORGANIZATIONS?

No. As a general rule, personal data will not be transferred to third countries or international organizations. In case we are obliged to do so, HOTEL-RESTAURANTE EL DONCEL guarantees the User the establishment of protection mechanisms (adequate safeguards in force when transferring their data outside their country and the European Economic Area) in accordance with the applicable legislation (articles 44 to 50 of the RGPD).

5. RIGHTS OF THE INTERESTED PARTY:
5.1 WHAT RIGHTS DO YOU HAVE IN RELATION TO THE PROCESSING OF YOUR DATA?

Any interested party has the right to obtain confirmation as to whether HOTEL-RESTAURANTE EL DONCEL is treating personal data that concerns them, or not.

Likewise, as provided by the RGPD (arts. 15-22) and the LOPD-gdd (arts. 12-18), we inform you that you have the following rights:

– Access your data: You have the right to access your data to know what personal data we are treating that concerns you.

– Request the rectification or deletion of your data: In certain circumstances, you have the right to rectify those inaccurate personal data that concern you that are object of treatment by us or, even, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

– Request the limitation of the processing of your data: In certain circumstances, you will have the right to request the limitation of the processing of your data, in which case we inform you that we will only keep them for the exercise or defense of claims as provided by the RGPD and the LOPD-gdd.

– To the portability of your data: In certain circumstances, you will have the right to receive the personal data that concern you, and that you have provided us, in a structured format, for common use and mechanical reading, and to transmit them to another data controller .

– Oppose the processing of your data: In certain circumstances and for reasons related to your particular situation, you will have the right to oppose the processing of your data in which case, we would stop processing them except for compelling legitimate reasons, or the exercise or defense of possible claims.

5.2 WHEN WILL WE RESPOND TO YOUR REQUEST?

We will respond to your requests as soon as possible and, in any case, within one month of receiving your request. This period may be extended for another two months if necessary, taking into account the complexity and number of requests. The person in charge will inform the interested party of the extension within the first month from the request.

5.3 DO YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT?

The interested party has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

5.4 WHERE SHOULD YOU GO TO EXERCISE YOUR RIGHTS?

To exercise the recognized rights, the interested party may contact HOTEL-RESTAURANTE EL DONCEL through the email address: eldoncel@eldoncel.com or by writing to the postal address: Paseo Alameda 3, 19250, Sigüenza , (Guadalajara).

5.5 DO YOU HAVE THE RIGHT TO CLAIM?

Yes. You, especially when you have not obtained satisfaction in the exercise of your rights, have the right to file a claim with the national supervisory authority. For these purposes, you must contact the Spanish Agency for Data Protection.

6. ACCEPTANCE AND CONSENT

You, as a User, declare that you have been informed of the conditions on the protection of personal data, accepting and consenting to the treatment thereof by HOTEL-RESTAURANTE EL DONCEL, in the manner and for the purposes indicated in this privacy policy.

7. MODIFICATION OF THE CONDITIONS OF THE PRIVACY POLICY

HOTEL-RESTAURANTE EL DONCEL expressly reserves the right to modify this privacy policy to adapt it to any new legislation, jurisprudence or of any other nature.

8. CONTACT

In case the User has any questions about our privacy policy, please contact eldoncel@eldoncel.com

The privacy policy has been updated for the last time on February 1, 2020.